Privacy Policy

Introduction
At Joela Shots, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By accessing our site and placing an order, you agree to the practices described in this policy.

Information We Collect
When you browse or make a purchase on our website, we may collect certain information including your name, shipping address, email address, phone number, and order details. We only collect information that is necessary to fulfill your order and provide customer support.

We do not collect or store payment card details as we operate exclusively with a cash-on-delivery payment method.

How We Use Your Information
Your information is used solely for the following purposes:

• Processing and fulfilling your orders

• Communicating with you about your order, shipment, or customer support requests

• Improving our services and product offerings

• Sending occasional promotional emails (only with your consent)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Data Storage and Security
We take appropriate steps to protect your personal data from unauthorized access, misuse, or disclosure. Your data is stored securely and is only accessed by authorized personnel for order management and support.

Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your experience on our website. Cookies help us understand site traffic, user behavior, and improve our content and services. You can choose to disable cookies in your browser settings, though this may affect site functionality.

Your Rights and Opt-Out Options
You have the right to access, correct, or delete your personal information at any time. If you do not wish to receive marketing communications from us, you may opt out by clicking the unsubscribe link in our emails or by contacting us directly.

To opt out of promotional emails or request a data update/deletion, please email us at [email protected].

International Users
As Joela Shots operates worldwide, your information may be stored or processed in different regions to fulfill your order. By using our services, you consent to this data handling process.

Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically. 

Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at [email protected].